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Terms & Conditions

Last Updated: January 2026

1. About This Website

This website is operated by Function Media Limited (Company Number: 16349080, Registered Office: MS8 35 Websters Way, Rayleigh, Essex, SS6 8JQ) on behalf of a service provider ("the Service Provider").

Function Media provides marketing, lead generation, and digital advertising services. We operate this website to connect potential customers with the Service Provider.

Important: Function Media does not provide the services advertised on this website. All services are delivered directly by the Service Provider.

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2. Definitions

  • "We", "Us", "Our" refers to Function Media Limited

  • "Service Provider" refers to the business whose services are advertised on this website

  • "You", "Your" refers to the person using this website

  • "Services" refers to the services advertised and provided by the Service Provider

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3. Acceptance of Terms

By using this website and submitting an enquiry form, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use this website.

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4. Our Role

Function Media is responsible for:

✓ Website design, operation, and maintenance
✓ Marketing and advertising campaigns
✓ Lead generation and enquiry management
✓ Processing enquiry forms and passing leads to the Service Provider

Function Media is NOT responsible for:

✗ Service delivery, quality, or outcomes
✗ Pricing, quotes, or estimates
✗ Customer service or support related to services
✗ Any disputes arising from services provided
✗ Installation, workmanship, or guarantees

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5. Service Provider Responsibility

The Service Provider is solely responsible for:

  • All services advertised on this website

  • Responding to enquiries in a timely manner

  • Providing accurate quotes and pricing

  • Delivering services to agreed standards

  • Customer service and after-sales support

  • Maintaining appropriate insurance and certifications

  • Handling complaints and disputes

  • Compliance with industry regulations

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6. Enquiry Submission

When you submit an enquiry through this website:

  • You consent to being contacted by the Service Provider regarding your enquiry

  • Your data will be processed by both Function Media and the Service Provider

  • You may be contacted by phone, email, or SMS

  • You confirm that all information provided is accurate and truthful

  • You understand that submitting an enquiry does not constitute a contract for services

You can withdraw consent or opt out of communications at any time by contacting us or the Service Provider directly.

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7. Quotes and Estimates

  • All quotes provided are estimates based on information given

  • Final pricing may change following a site visit, survey, or assessment

  • Quotes are typically valid for 30 days unless otherwise stated by the Service Provider

  • The Service Provider reserves the right to refuse service at their discretion

  • Any contracts for services are formed directly between you and the Service Provider

Function Media has no involvement in pricing, quotes, or service agreements.

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8. No Guarantees

We make no guarantees or warranties regarding:

  • Response times from the Service Provider

  • Availability of services

  • Service quality or outcomes

  • Pricing or value for money

  • Timescales for work completion

Any guarantees or warranties relating to services are provided solely by the Service Provider.

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9. Limitation of Liability

Function Media Limited is not liable for:

  • Any services provided or not provided by the Service Provider

  • Quality, timeliness, or outcomes of services

  • Any disputes between you and the Service Provider

  • Delays, cancellations, or failures in service delivery

  • Loss, damage, or injury arising from services

  • Inaccurate information provided by the Service Provider

  • Website downtime, errors, or technical issues

  • Loss of data or enquiry submissions

Maximum Liability

To the fullest extent permitted by law, our total liability to you for any claims arising from use of this website shall not exceed £100.

Exclusions

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by UK law

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10. Website Use

You agree to use this website:

  • In a lawful manner

  • Without attempting to harm, disrupt, or gain unauthorized access

  • Without submitting false, misleading, or malicious information

  • Without using automated systems to scrape or harvest data

  • In compliance with all applicable laws and regulations

We reserve the right to block access to anyone who violates these terms.

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11. Intellectual Property

All website content including design, text, images, videos, logos, and graphics are owned by Function Media Limited or the Service Provider and are protected by copyright and intellectual property laws.

You may not:

  • Copy, reproduce, or distribute website content without permission

  • Use our branding, logos, or materials for commercial purposes

  • Reverse engineer or extract source code from the website

The Service Provider's trademarks, logos, and branding remain their property.

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12. Marketing and Advertising

This website uses cookies, tracking pixels, and analytics tools to:

  • Measure website performance

  • Track conversion from advertising campaigns

  • Display retargeting advertisements

  • Improve user experience

By using this website, you consent to these technologies as described in our Privacy Policy and Cookie Policy.

We may use your enquiry data for:

  • Marketing performance analysis (anonymized)

  • Campaign optimization

  • Service improvement

You can opt out of marketing communications at any time.

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13. Third-Party Services

We use third-party services including:

  • Form processors

  • Email services

  • CRM platforms

  • Analytics tools

  • Payment processors (where applicable)

These providers have their own terms and privacy policies. We are not responsible for their practices or services.

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14. Links to External Websites

This website may contain links to external sites. We are not responsible for:

  • Content on external websites

  • Privacy practices of third-party sites

  • Products or services offered by third parties

We recommend reviewing the terms and privacy policies of any external sites you visit.

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15. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

For full details on how we collect, use, and protect your data, please see our Privacy Policy.

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16. Dispute Resolution

Service-Related Disputes

Any disputes relating to services, pricing, quality, or delivery should be directed to the Service Provider in the first instance.

Website or Marketing Disputes

For issues relating to the website, enquiry forms, or marketing practices, contact:

Function Media Limited
Email: info@functionmedia.co.uk
Phone: 01268 204350

We will endeavor to resolve complaints within 14 days.

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17. Complaints Procedure

If you have a complaint:

  1. Contact us at info@functionmedia.co.uk with details

  2. We will acknowledge your complaint within 48 hours

  3. We will investigate and respond within 14 days

  4. If unresolved, you may escalate to alternative dispute resolution services

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18. Indemnity

You agree to indemnify and hold harmless Function Media Limited, its directors, employees, and agents from any claims, losses, damages, or expenses arising from:

  • Your use of this website

  • Your breach of these terms

  • Your violation of any laws or third-party rights

  • Information you provide through enquiry forms

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19. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions or restrictions

  • Internet or telecommunications failures

  • Cyber attacks or security breaches

  • Pandemics or public health emergencies

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20. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

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21. Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

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22. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Function Media Limited regarding use of this website.

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23. Assignment

We may assign or transfer our rights and obligations under these terms to another entity. You may not assign your rights or obligations without our written consent.

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24. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the website after changes constitutes acceptance of the updated terms.

Material changes will be notified via email or prominent website notice where appropriate.

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25. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms or use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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26. Contact Information

For questions about these Terms & Conditions:

Function Media Limited
Email: info@functionmedia.co.uk
Phone: 01268 204350
Address: MS8 35 Websters Way, Rayleigh, Essex, SS6 8JQ
Company Number: 16349080

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27. ICO Registration

Function Media Limited is registered with the Information Commissioner's Office (ICO) for data processing activities.

ICO Registration Number: ZB977871

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© 2025 Function Media Limited. Registered in England and Wales under company number 16349080.
Registered address: MS8 35 Websters Way, Rayleigh, Essex, SS6 8JQ.

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