1. Who We Are

This website is operated by Function Media Limited (Company Number: 16349080) on behalf of our service partners.

Function Media provides marketing, lead generation, and digital advertising services for businesses across the UK. When you submit an enquiry through any of our client websites, we collect and process your information to connect you with the relevant service provider.

Registered Office: MS8 35 Websters Way, Rayleigh, Essex, SS6 8JQ.
Contact: info@functionmedia.co.uk

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2. What Information We Collect

When you submit an enquiry form on this website, we collect:

• Full name

• Email address

• Phone number

• Postcode or full address

• Property type (residential/commercial)

• Service requirements

• Preferred contact times

• Any additional information you provide in free-text fields

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We may also collect:

• IP address

• Browser type and version

• Device information

• Pages visited on our website

• Time and date of visits

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3. How We Use Your Information

Your information is used to:

• Pass your enquiry to the relevant service provider

• Enable them to contact you with a quote or further information

• Manage and improve our marketing campaigns

• Analyse website performance

• Comply with legal and regulatory requirements

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4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent - You provide consent when submitting an enquiry form

• Legitimate Interests - We have a legitimate interest in operating our business and connecting customers with service providers

• Legal Obligation - We may need to process data to comply with legal requirements

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5. Who We Share Your Data With

Your information is shared with:

The Service Provider - whose website you submitted the enquiry through. They will use your information to contact you and provide their services.

Function Media Limited - for managing marketing campaigns, tracking conversions, and improving our services.

Third-Party Service Providers - we use trusted third-party platforms for:

• Form processing and storage

• Email services

• CRM systems

• Analytics tools (Google Analytics, Facebook Pixel)

• Payment processing (where applicable)

All third parties are required to keep your data secure and only use it for the purposes we specify.

We never sell your data to third parties for marketing purposes.

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6. How Long We Keep Your Data

We retain your personal information for:

• Active enquiries: Up to 2 years from your last interaction

• Marketing analytics: Up to 2 years in anonymized form

• Legal requirements: Longer if required by law

After this period, your data is securely deleted unless you request earlier deletion.

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7. Data Security

We take data security seriously and implement appropriate measures including:

• Encrypted data storage on secure servers

• Restricted access to authorized personnel only

• Regular security audits and updates

• Secure data transmission (SSL encryption)

• Password-protected systems

While we take all reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

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8. Your Rights Under UK GDPR

You have the right to:

✓ Access - Request a copy of the personal data we hold about you
✓ Rectification - Request correction of inaccurate data
✓ Erasure - Request deletion of your data ("right to be forgotten")
✓ Restriction - Request we limit how we use your data
✓ Portability - Request your data in a transferable format
✓ Object - Object to our processing of your data
✓ Withdraw Consent - Withdraw consent at any time

To exercise any of these rights, contact us at: info@functionmedia.co.uk

We will respond within 30 days of receiving your request.

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9. Cookies and Tracking Technologies

This website uses cookies and similar technologies:

Essential Cookies (Required for website function)

• Session management

• Form submission

• Security features

Analytics Cookies (Help us improve the website)

• Google Analytics - tracks visitor behavior

• Measures page performance

• Identifies popular content

Marketing Cookies (Help us measure campaign effectiveness)

• Facebook Pixel - tracks conversions from ads

• Google Ads - measures advertising performance

• Retargeting pixels - show relevant ads to previous visitors

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect website functionality.

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10. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.

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11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

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12. International Data Transfers

Your data is primarily stored within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

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13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website after changes constitutes acceptance of the updated policy.

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14. Contact Us

For any questions about this privacy policy or how we handle your data:

Function Media Limited
Email: privacy@functionmedia.co.uk
Phone: 01268 204350
Address:  MS8 35 Websters Way, Rayleigh, Essex, SS6 8JQ.

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15. Complaints

If you're unhappy with how we've handled your data, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

This privacy policy complies with UK GDPR and the Data Protection Act 2018.